Assets Data Officer
(Ref: AD300725)
Blaina, Blaenau Gwent
£ 35,688 per annum
Job Description
About Us:
Tai Calon was established in 2010 as a not-for-profit housing association, with almost 6,000 homes we are the largest provider of affordable homes in Blaenau Gwent. Our focus is to deliver high levels of customer satisfaction in all aspects of the service that we offer. Part of that is to ensure our customers’ homes meet the Welsh Housing Quality Standards, and that is why since 2010 we have invested over £130 million in their homes.
We are proud to announce that we recently achieved our Great Place to Work certification, demonstrating our commitment to ensuring Tai Calon fosters a culture of trust, fairness, respect and camaraderie, making it a place colleagues truly want to work.
With more than 280 people trained and dedicated to their job, we’re a big employer in the area, and we’re looking for an Assets Data Officer to join our Assets, Sustainability and Healthy Homes Team.
About You:
To be successful as an Assets Data Officer, the ideal candidate will
- Be able to demonstrate excellent written and verbal communication skills with the ability to translate information into formats which a non-technical audience can understand.
- Have excellent people skills, be very personable and able to develop good working relationships
- Be able to research information which supports all aspects of performance and operational management.
- Have excellent report writing and presentation skills.
- Have data extraction, transformation and reporting skills.
- Able to undertake report preparation using Excel.
- Be able to research, design and develop management and data information systems.
- Be able to network confidently and establish operational relationships with target groups, potential partners and external stakeholders.
- Be well organised with attention to detail to ensure effective work planning, prioritisation, multi-tasking and the meeting of deadlines of own work.
- Be able to problem solve and make sound judgements of decisions when required.
- Negotiate effectively, showing a willingness to find a common ground.
- Have database management skills and analytical techniques for effective modelling and generation of data and management information.
- Be tenant and customer-focused
- Demonstrate integrity and support for our values
- Be committed to ongoing personal development and the development of others
- Be a self-starter, driven and enthusiastic
- Be open to change and demonstrate a positive, solution-focused attitude
- Be able to work on own initiative, think laterally, negotiate and develop creative and innovative solutions
Your Knowledge, Experience and Qualifications:
You will also need to have the following knowledge, experience and qualifications
- Educated to Level 3 of the National Qualification Framework for England, Wales and Northern Ireland
- Evidence of continuing professional development
- In-depth knowledge of relational database methodologies
- Knowledge of performance management systems
- Experience within a similar role of similar responsibilities
- Experience in using Microsoft Office including Word, Excel & PowerPoint
- Experience of database management and using analytical techniques for effective modelling and generation of data and management information.
What you’ll be doing:
Our Assets Data Officer works in our Assets, Sustainability and Healthy Homes team and is responsible for developing, reviewing, and managing Tai Calon’s physical assets, attributes, work programme databases, systems, and all relevant business processes.
You will continuously analyse and report key asset management statistical information to inform the service area and improve the business and financial performance of the business as a whole.
As an Assets Data Officer, you’ll take ownership in
- Working collaboratively with our IT team to generate reliable and relevant quantitative and qualitative data, which helps to produce programmes of work, benchmark, measure, report and improve on performance.
- Ensuring the preparation of Asset Management data and reports, effectively maximising the use of IT to easily and accurately produce information to comply with all regulatory and inspection frameworks.
- Leading the development of user-friendly information and asset management systems and/or processes to help inform business and service development.
- Communicating relevant, accurate and timely asset information across the business to improve the efficiency and effectiveness of all teams’ use of asset information.
- Contributing to organisational and cultural change to deliver Tai Calon’s vision and values.
- Maintaining and enhancing the quality and integrity of data using all available electronic systems, including PIMSS (asset management database), Northgate (housing management database), and RAMIS (compliance system). Identifying, updating, checking, and cleansing the data so that it can inform the asset management strategy and KPIs.
- Assisting the Asset Management team to undertake gap analysis, feasibility studies and data system implementations.
- Analysing outputs, outcomes and costs and writing detailed progress reports.
- Developing and building effective asset management information to ensure that all staff and tenants are well informed and can effectively implement the relevant asset management, policies, procedures, strategies and plans.
- Work collaboratively and effectively across TCCH, ensuring that effective working relationships are developed and maintained between individuals, teams and service areas.
- Promoting and supporting the learning and development of others and engage in relevant learning and development projects, including providing training to others.
- Understanding the implications of health and safety regulations and applying this understanding to your area of the business.
- Developing asset management reporting systems to ensure that data held centrally reflects real-time information.
- Co-ordinating and leading information updates for all relevant asset systems and modules.
- Leading and developing the maintenance of asset, cyclical management and property records to help inform detailed annual and strategic business planning and ensure that TCCH complies with legislative standards and its duty of care as a landlord, property owner and employer.
- Researching, interpreting data and writing reports so that others can maximise the effective use of performance and information data, to support business development and service improvement in all aspects of asset management.
- Collecting, interrogating and reporting on relevant quantitative and qualitative data in relation to our assets, so that others have the information they need to develop business cases and understand/improve performance.
Contract Type:
Permanent
Working Pattern:
You will work 37 hours per week from Monday to Friday.
You will also be eligible for our Flexi Time scheme, with most colleagues working their hours between 8:00 am and 5:00 pm.
Where You'll Be Working:
This role offers Hybrid Working, where you’ll be able to work from home. For the days that you're in the office, we've got a bright, open and modern space for you to catch up with colleagues and work from.
Benefits:
In joining our team, you will access the following:
- Flexi Time Hybrid Working
- Free on-site parking
- 33 days of annual leave (including bank holidays)
- Defined Contribution Pension Scheme
- Occupational Sick Pay
- Training and Development opportunities
- A comprehensive range of company benefits, including a Cycle to Work scheme and access to HOP (Home of Perks) with a whole array of shopping discounts and cashback.
- Free, confidential, 24/7 employee assistance programme (with access to flexible counselling)
Disability Confident Employer:
We are a disability confident committed employer, and if you require any adjustments or support to be considered for this role, email our team at hradmin@taicalon.org or contact us on 0300 303 1717.
More Information:
If you'd like more information about this role, why not reach out to one of the team using the details below.
- Email: hradmin@taicalon.org
- Telephone: 0300 303 1717
Closing date
30/07/2025