Supported Living Team Leader (Part Time)
(Ref: STL30072025)
Blaina, Blaenau Gwent, NP13 3JW
£38,747 (Full Time Equivalent)
Job Description
Tai Calon was established in 2010 as a not-for-profit housing association, with almost 6,000 homes we are the largest provider of affordable homes in Blaenau Gwent. Our focus is to deliver high levels of customer satisfaction in all aspects of the service that we offer. Part of that is to ensure our customers’ homes meet the Welsh Housing Quality Standards, and that is why since 2010 we have invested over £130 million in their homes.
We are proud to announce that we recently achieved our Great Place to Work certification, demonstrating our commitment to ensuring Tai Calon fosters a culture of trust, fairness, respect and camaraderie, making it a place colleagues truly want to work.
With more than 280 people trained and dedicated to their job, we’re a big employer in the area, and we’re looking for a part time Supported Living Team Leader to join our Sheltered Schemes team.
About You:
To be successful as a Supported Living Team Leader, the ideal candidate will
- Demonstrate integrity and support for our CALON values
- Be a self-starter, driven, enthusiastic and customer-focused
- Enjoy working under their own initiative
- Have excellent people skills, be very personable and able to develop good working relationships.
- Be able to network confidently and establish good operational relationships with target groups, potential partners and external stakeholders.
- Be able to demonstrate excellent written, verbal and presentation skills.
- Be organised with excellent attention to detail to ensure effective work planning, prioritisation of workload, multi-tasking and the meeting of deadlines.
- Be able to problem solve and make sound judgements of decisions when required.
- Have the ability to analyse data and statistical information and use it to develop, monitor and improve services.
- Be able to negotiate effectively, showing a willingness to find a common ground.
- Be committed to ongoing personal development and the development of others.
- Be open to change and demonstrate a positive, solution focused attitude.
Your Knowledge, Experience and Qualifications:
You will also need to have the following knowledge, experience and qualifications
- Educated to Level 4 on the National Qualification Framework for England, Wales and Northern Ireland
- Knowledge of compliance, health and safety matters in a sheltered housing and supported environment
- Experience and knowledge of identifying the individual needs of clients
What you’ll be doing:
As our Supported Living Team Leader, you’ll be at the heart of delivering high-quality, person-centred services across our eight sheltered housing schemes and community alarm service. You’ll guide and support a dedicated team, helping them create safe, supportive environments where people can live independently with confidence.
This role is varied and rewarding, with plenty of opportunities to make a real difference. You’ll provide leadership on housing management, safeguarding, and health and safety, while collaborating with internal teams and external partners to keep services running smoothly and continuously improving. From supporting audits and preparing for changes in regulations to representing Tai Calon at key forums, you’ll help shape the way we support our tenants.
You’ll also oversee the day-to-day management of the community alarm service across all schemes, ensuring that everything runs smoothly and efficiently. With line management responsibility for the team, you’ll provide the support and guidance needed to help everyone succeed and grow.
If you’re an experienced leader with a passion for helping people live independently, this is a fantastic opportunity to bring your expertise to our team.
For a more detailed view of what you’ll be doing, please take a look at the enclosed Job Description.
Salary:
£19,373.50 per annum based on 18.5 hours per week
(The full time equivalent salary of the role is £38,747.00)
Contract Type:
Permanent
Working Pattern:
As a Supported Living Team Leader, you will work 18.5 hours per week.
You will work your hours across 2.5 days a week between Monday and Friday, and you will be able to agree your working pattern before you join us.
Where You'll Be Working:
This role offers Hybrid Working, where you’ll be able to work from home. For the days that you're in the office, we've got a bright, open and modern space for you to catch up with colleagues and work from.
This role will also require you to visit our Sheltered schemes across Blaenau Gwent, so you will need suitable transport.
Benefits:
In joining our team, you will access the following:
- Flexi Time
- Hybrid Working
- Free on-site parking
- 33 days of annual leave (including bank holidays)
- Defined Contribution Pension Scheme
- Occupational Sick Pay
- Training and Development opportunities
- A comprehensive range of company benefits, including a Cycle to Work scheme and access to HOP (Home of Perks) with a whole array of shopping discounts and cashback.
- Free, confidential, 24/7 employee assistance programme (with access to flexible counselling)
Disability Confident Employer:
We are a disability confident committed employer, and if you require any adjustments or support to be considered for this role, email our team at hradmin@taicalon.org or contact us on 0300 303 1717.
More Information:
If you'd like more information about this role, why not reach out to one of the team using the details below.
- Email: hradmin@taicalon.org
- Telephone: 0300 303 1717
Closing date
30/07/2025