(Ref: S300524)
Blaina, Blaenau Gwent

Job Description

About Us:

Tai Calon was established in 2010 as a not-for-profit housing association, with almost 6,000 homes we are the largest provider of affordable homes in Blaenau Gwent. Our focus is to deliver high levels of customer satisfaction in all aspects of the service that we offer. Part of that is to ensure our customers’ homes meet the Welsh Housing Quality Standards, and that is why since 2010 we have invested over £130 million in their homes.

We are proud to announce that we recently achieved our Great Place to Work certification, demonstrating our commitment to ensuring Tai Calon fosters a culture of trust, fairness, respect and camaraderie, making it a place colleagues truly want to work.

With more than 280 people trained and dedicated to their job, we’re a big employer in the area, and we’re looking for a Surveyor to join our team.

About You:

To be successful as a Surveyor, the ideal candidate will

  • Demonstrate integrity and support for our CALON values
  • Be a self-starter, driven, enthusiastic and customer-focused
  • Enjoy working under their own initiative
  • Have excellent people skills, be very personable and able to develop good working relationships.
  • Be able to network confidently and establish good operational relationships with target groups, potential partners and external stakeholders.
  • Be able to demonstrate excellent written, verbal and presentation skills.
  • Be organised with excellent attention to detail to ensure effective work planning, prioritisation of workload and the meeting of deadlines.
  • Be able to problem solve and make sound judgements of decisions when required.
  • Be able to record technical information in a manual and electronic format
  • Have the ability to analyse data and statistical information and use it to develop, establish trends monitor and improve services.
  • Be committed to ongoing personal development.

Your Knowledge, Experience and Qualifications:

You will also need to have the following knowledge, experience and qualifications

  • Educated to level 4 National Qualification Framework for England, Wales and Northern Ireland OR willing to work towards.
  • Detailed knowledge and experience of building construction
  • Experience using Microsoft Office including Word, Excel & PowerPoint.
  • Significant experience of tendering procedures and contract administration.
  • Significant experience of programming and controlling building work.
  • Significant experience of effective cost control and budget management.
  • Significant experience of risk assessment relating to construction work.
  • Significant experience in tenant liaison.
  • Detailed knowledge of Fitness for Human Habitation and Disrepair

What you’ll be doing:

Our Surveyors work in our Resident Services Team and are responsible for carrying out a broad range of surveying duties to enable residents to live well in their homes and estates. This is an important customer-facing role, where you’ll carry out surveys to enable future investment programs to be correctly planned and procured, manage disrepair claims and one-off projects including adaptations to ensure residents can continue to live safely and independently in the right home, resolve with boundary disputes, carry out energy surveys and carry out surveys to ensure regulatory compliance.  

You’ll need to apply risk-based judgement, relevant legislation, best practices, policies and procedures to enable us to manage and maintain our building stock and land holdings, ensuring they meet the current and future needs of our residents and communities.

As a Surveyor, you’ll take ownership in

  • Assisting with the implementation of Tai Calon’s Asset Management Strategy including options appraisals and financially viable innovative design solutions in line with the “Asset Management Strategic Approach” including statutory and Duty of Care compliance.
  • Assisting with the preparation and annual review of a 30-year financial plan.
  • Assisting with the preparation and annual review of a 5-year financial plan and investment programme.
  • Carrying out any duties necessary to fulfil requirements of RICS Building Surveying Competencies.
  • Managing the delivery of allocated projects in line with the “RIBA Plan of Works 2020” Stages 0 to 7 inclusive to ensure required cost, time and quality requirements are planned, monitored and met.
  • Assisting with the preparation and delivery of the decarbonisation works across Tai Calon. 
  • Providing a customer-focused property surveying service, achieving high levels of customer service.
  • Providing and actively promote excellent Customer Service for both internal and external service users and stakeholders.
  • Ensuring excellent customer liaison is provided to support all works within the directorate as may be required and ensure communication is prioritised and implemented throughout the directorate before, during and after works as required. 
  • Assisting with Procurement activities to deliver “Value for Money”.
  • Procuring, managing and monitoring the performance of various contracts
  • Providing technical advice and expert opinion on Building, Surveying and Construction related matters to staff, and stakeholders as required. Advising and guiding colleagues working on property inspections, contract, project and property related surveying works. 
  • Applying risk-based judgement in all decision-making and following the principles of the Construction (Design Management) Regulations to improve Health and Safety and ensure all risks involved are identified and managed.
  • Working proactively with the Health and Safety Advisor to manage risks and minimise Health and Safety incidents and ensure that lessons learnt are fully and properly embedded.

Contract Type:


Working Pattern:

As a Surveyor, you will work 37 hours per week.

Where You'll Be Working:

This role offers Hybrid Working, where you’ll be able to work from home. As part of the role, you will also need to visit tenants and properties across Blaenau Gwent.

For the days that you're in the office, we've got a bright, open and modern space for you to catch up with colleagues and work from. 

Tai Calon Office



In joining our team, you will access the following:

  • Flexi Time
  • Hybrid Working
  • Free on-site parking
  • 33 days of annual leave (including bank holidays)
  • Defined Contribution Pension Scheme
  • Occupational Sick Pay
  • Training and Development opportunities
  • A comprehensive range of company benefits, including a Cycle to Work scheme and access to HOP (Home of Perks) with a whole array of shopping discounts and cashback.
  • Free, confidential, 24/7 employee assistance programme (with access to flexible counselling)

Disability Confident Employer:

We are a disability-confident committed employer, and if you require any adjustments or support to be considered for this role, email our team at or contact us on 0300 303 1717.


More Information:

If you'd like more information about this role, why not reach out to one of the team using the details below.


What happens next:

If this sounds like the role for you, we look forward to receiving your application. Here is what you can expect in the recruitment process with us


  • We will review your application when the vacancy has closed.
  • On average it will take us around 5 working days to complete shortlisting, so if you don’t hear from us before then, please don’t worry
  • We will update you with the status of your application, so please make sure your contact details are correct (email address and phone number)


  • Our interviews typically take place at our offices in Blaina, Blaenau Gwent, and it is a great chance for you to see where you could be working in
  • Typically, you will spend between 45 minutes and 60 minutes with us, but this will of course depend on the role you’re interviewing for
  • We will do everything we can to make it a great experience, and we’ll share as much information on the process as we can in your invitation email
  • After your interview, we will let you know the outcome and how it went

Starting with Us

  • If you are successful in securing the role, we’ll be in contact to discuss your Offer of Employment in more detail, to make sure you have all the information you need
  • We will agree a start date with you and send all documentation to your email address via our digital signing platform
  • As part of your onboarding, we’ll complete a number of onboarding checks which may require you to provide documentation, these include obtaining Right to Work in the UK documents, two work or character based references, completing a DBS check (if applicable) and obtaining copies of any listed qualifications.
  • We will stay in touch with you throughout your Onboarding, and we will see you on your first day with us.

Closing date



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